Customer success and support

Do you have a question about the platform or a social media channel? Wondering when the next webinar or open office hours take place? We're here to help.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

How to use Willow

Analytics

How to use and interpret the analytics in your Willow dashboard.

Keyword monitor

How to use the keyword monitor in the news tab of your Willow dashboard.

Post creator

How to use the Willow calendar and post creator in your dasboard.

Social media issues

Figure out why you can't connect your channels or upload your photos.

Customer Success Resources

Onboarding

Watch the onboarding video to discover all the features of the platform

Social media coaching

How to reach our social media coaches and join our weekly open office hours.

Webinars

Find out how to participate in our future webinars and rewatch the previous ones.

Social media templates

Click the desired image to make a copy in Canva.

blog post carousel social media templatecase study social media templateevent social media templatehiring post social media templatetips and tricks social media templatetestimonial social media templatenews article social media templateannouncement social media templatefollower count social media templatenew team member  social media template

Account and billing information

Everything about your account settings and how to manage your subscription.