Cancelling your subscription

Are you facing problems with Willow?

Before you cancel your subscription, have you reached out to customer success?

We care about turning every customer into a success story.

If you feel like we haven't achieved that for you, we'd like to know what we can do to turn the tide.

Follow these steps to cancel your subscription

1. Verify you want to cancel willow.co and not your willow.tv cricket subscription. (No jokes, 90% of the people who end up here want to cancel the latter.)

2. Reach out to your social media coach or use the chat bubble in the bottom corner of Willow Home to let us know.

Note: The cancellation notice period is 35 days.